FAQ

  1. What is your delivery schedule? Our meal prep service delivers on Sundays. We offer flexible delivery options, so you can choose a weekly, bi-weekly, or monthly delivery schedule that works best for you. Out of local delivery zone delivers Tuesday & Wednesday via FedEx. 

  2. What time will my meal prep delivery arrive? Our delivery times may vary depending on your location, but we usually deliver between 9 AM and 5 PM on Sundays.

  3. Can I change my delivery schedule? Yes, you can change your delivery schedule at any time. Simply contact us directly to make changes to your delivery schedule.

  4. What happens if I'm not home when my meal prep delivery arrives? We recommend having someone available to receive your delivery on Sundays. However, if you're not home, we'll leave your meal prep in a safe and secure location.

  5. Can I choose my meals? Yes, you can choose your meals from our menu. We offer a variety of options to meet your dietary needs and taste preferences, including gluten-free, extra protein, and low-carb options.

  6. Are your meals nutritionally balanced? Yes, our meals are expertly crafted by nutritionists and chefs to ensure that they are nutritionally balanced and meet your health and wellness goals.

  7. What happens if I have a food allergy? We take food allergies very seriously. If you have a food allergy, please see our gluten free or soy free options. We do not customize any other allergies. 

  8. Can I cancel my meal prep service? Yes, you can cancel your meal prep service at any time. Simply log into your account through your email, not on our website and search "Manage Subscription" or contact us directly to cancel your service.

  9. What is your refund policy? We offer a 100% satisfaction guarantee for our meal prep service. If you're not completely satisfied with your meals, please contact us and we'll make it right.